FAQ — Shamballa Shilajit & Amazon
No. Shamballa
does not sell on Amazon. To purchase the original, use the
official store or our verified resellers. This is the best guarantee of authenticity and immediate access to your lot's
COA .
To preserve lot-by-lot traceability , avoid authenticity confusion and maintain expert customer service , our model prioritizes quality and transparency over documentation.
Most likely
not . Check the exact spelling, ask for the
lot reference and the
COA . If in doubt,
contact us and attach photos: we will confirm the authenticity.
Our pricing reflects the rarity of the material, purification , and testing (COA). Buying direct avoids some middleman fees and ensures documentation of the correct batch.
France/EU: generally fast with tracking (delay displayed in the basket depending on the address). International: varies depending on the carrier. We protect the resin from shocks and extreme temperatures.
Check the batch number , date , laboratory and results (heavy metals, microbiology, pesticides). The COA number must match the one indicated on your jar. If you have any questions, write to us: we will help you read it.
The term "equivalent" is misleading. Authenticity, traceability, and a batch COA are not interchangeable. If you insist on comparing, always ask for recent, verifiable analytical evidence.
Send us photos (label, lot, seal) and, if possible, the seller's link. We will check: if it is not the original, we will direct you to the next steps.
Quality commitment & regulations
Shamballa complies with the regulatory frameworks applicable to dietary supplements. We ensure compliance with critical parameters (heavy metals, residues, microbiology), accurate labeling, and careful messaging. Our content is informative: it is not a substitute for medical advice and does not make unauthorized health claims.
Our vision of quality is holistic: quality of materials, rigorous processes, integrity of documents, customer service. Consistency is sometimes less spectacular than flashy promises, but it is what creates a reliable experience over time.
Reminder: Pregnant/breastfeeding women, children, people undergoing treatment or with medical conditions: seek the advice of a healthcare professional. In case of unexpected reactions, discontinue use and consult a doctor.
Avoid imitations
Not selling on Amazon is a choice of consistency . We prefer a direct relationship with you, without ambiguity or compromise, so that every jar of Shamballa you receive is exactly the one we have tested, documented, and approved. This page has presented you with the reasons, guarantees, and useful reflexes for buying with confidence.
If you have any questions, our team will respond quickly. And if you come across an ambiguous offer bearing the name "Shamballa," write to us . Better a five-minute check than lingering doubt. Thank you for your commitment: it obliges us, and it makes all the difference.